Privacy Policy
Your privacy is important to us
Information We Collect
Personal Information
We collect personal information that you voluntarily provide when you register, place an order, contact us, or interact with our website. This information is collected and processed in accordance with applicable Indian laws including the Information Technology Act, 2000.
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Personal Information provided by you:
- Name and contact details
- Email address
- Phone number
- Billing and shipping addresses
- Payment information
- Order history and preferences
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Payment Data:
We do not store your complete payment card details. Payments are processed securely through RBI-authorized payment gateways in compliance with applicable Indian regulations.
Automatically Collected Information
We automatically collect certain technical information when you use our website. This information is used for security, analytics, and improving user experience in accordance with applicable Indian data protection laws.
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Log and Usage Data:
We use your personal information for legitimate business purposes including order processing, customer support, legal compliance, and improving our services, in accordance with applicable Indian laws.
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Device Data:
We collect device data such as information about your computer, phone, tablet, or other device you use to access our website.
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Location Data:
We collect location data such as information about your device's location, which can be either precise or imprecise.
Information Collected from Other Sources
We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties.
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Marketing and Analytics:
We may collect information about your preferences in receiving marketing from us and our third parties and your communication preferences.
How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
Order Processing
Process and deliver your orders
- Verify your payment method
- Process your payment
- Ship your order
- Provide customer service
Account Management
Manage your account
- Create and manage your account
- Provide customer support
- Send you service-related notices
- Update your information
Marketing and Communications
Send promotional communications
- Send newsletters and updates
- Offer special promotions
- Invite to events
- Request feedback
Analytics and Improvements
Improve our services
- Analyze website usage
- Improve user experience
- Develop new features
- Prevent fraud
Third-Party Services
We may share your information with trusted third parties such as payment gateways, logistics providers, and analytics services, strictly for business operations and in compliance with applicable Indian laws. We ensure that such parties follow appropriate data protection practices.
Payment Processors
We use third-party payment processors to handle your payment information.
- Credit card processing
- Payment verification
- Fraud prevention
- Transaction records
Shipping Providers
We share your shipping information with carriers to deliver your orders.
- Package delivery
- Tracking information
- Delivery confirmation
- Customs processing
Analytics Services
We use analytics services to understand how our website is used.
- Website traffic analysis
- User behavior tracking
- Performance monitoring
- Conversion tracking
Marketing Services
We may use third-party services to help us with our marketing efforts.
- Email marketing
- Social media advertising
- Retargeting campaigns
- Customer segmentation
Third-Party Privacy
The third parties we may share your data with may have their own privacy policies or notices. We are not responsible for the privacy practices of these third parties.
Your Privacy Rights
As per applicable Indian laws, you have the right to access, update, or request correction of your personal information. You may also contact us to raise concerns regarding misuse of your data.
Access Your Data
Request a copy of your personal data
You have the right to access the personal information we hold about you.
Correct Your Data
Request correction of inaccurate data
You have the right to have your information rectified if it's inaccurate.
Delete Your Data
Request deletion of your personal data
You have the right to request that we erase your personal data.
Object to Processing
Object to processing of your personal data
You have the right to object to our processing of your personal data.
Data Portability
Request transfer of your data
You have the right to receive your data in a structured format.
Contact Us
Exercise your privacy rights
Contact us to exercise any of your privacy rights. info@riyushijewels.com
How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact details provided in this privacy policy. We will consider and act upon any request in accordance with applicable data protection laws.
Data Security
We implement reasonable security practices and procedures as required under the Information Technology Act, 2000 to protect your personal information.
- Secure servers and encryption technologies
- Restricted access to personal data
- Regular monitoring for vulnerabilities
Legal Compliance
This Privacy Policy is governed by applicable laws of India, including:
- Information Technology Act, 2000
- Consumer Protection Act, 2019
Any disputes shall be subject to the jurisdiction of courts in Jaipur, Rajasthan, India.
Have a question about this policy?
If you need clarification or want to exercise your privacy rights, our team is here to help.